{"id":56219,"date":"2026-10-02T12:17:26","date_gmt":"2026-10-02T12:17:26","guid":{"rendered":"https:\/\/www.stormlinegear.com\/?page_id=56219"},"modified":"2026-10-08T13:16:09","modified_gmt":"2026-10-08T13:16:09","slug":"retours-et-echanges","status":"publish","type":"page","link":"https:\/\/www.stormlinegear.com\/fr\/retours-et-echanges\/","title":{"rendered":"Retours et \u00e9changes"},"content":{"rendered":"<style>.sl-returns{--sl-navy:#0c1f68;--sl-line:#d9dce6;--sl-tint:#f3f5fa;--sl-warn:#fff6e0;--sl-warn-line:#e0a800;max-width:760px}.sl-returns h3{margin:2em 0 .6em}.sl-returns .sl-summary{border:2px solid var(--sl-navy);border-radius:6px;padding:1.2em 1.4em;margin:0 0 1.5em;background:var(--sl-tint)}.sl-returns .sl-summary ul{margin:.4em 0 0 1.2em}.sl-returns .sl-summary li{margin:.25em 0}.sl-returns .sl-steps{counter-reset:s;list-style:none;margin:0;padding:0}.sl-returns .sl-steps li{counter-increment:s;position:relative;padding:0 0 1em 3em;min-height:2.2em}.sl-returns .sl-steps li::before{content:counter(s);position:absolute;left:0;top:0;width:2em;height:2em;border-radius:50%;background:var(--sl-navy);color:#fff;font-weight:700;display:flex;align-items:center;justify-content:center}.sl-returns .sl-fault{border-left:5px solid var(--sl-warn-line);background:var(--sl-warn);padding:1em 1.2em;margin:1.5em 0;border-radius:0 6px 6px 0}.sl-returns details{border:1px solid var(--sl-line);border-radius:6px;margin:.5em 0;background:#fff}.sl-returns summary{cursor:pointer;padding:.85em 1.1em;font-weight:600;color:var(--sl-navy);min-height:44px;box-sizing:border-box}.sl-returns summary:focus-visible{outline:3px solid var(--sl-navy);outline-offset:2px}.sl-returns details[open] summary{border-bottom:1px solid var(--sl-line)}.sl-returns details>div{padding:.9em 1.1em}.sl-returns address{font-style:normal;line-height:1.6}.sl-returns .sl-download{margin:.5em 0 0}.sl-returns .sl-download a{display:inline-block;background:var(--sl-navy);color:#fff;text-decoration:none;font-weight:600;padding:.8em 1.4em;border-radius:6px;min-height:44px;box-sizing:border-box}.sl-returns .sl-download a:hover,.sl-returns .sl-download a:focus-visible{background:#081548;color:#fff}.sl-returns .sl-download a:focus-visible{outline:3px solid var(--sl-navy);outline-offset:2px}#return-form{border: 1px solid #0c1f68;border-radius: 6px;padding: 5px 10px;}<\/style>\n<div class=\"sl-returns\">\n<div class=\"sl-summary\"><strong>Les retours en bref<\/strong><\/p>\n<ul>\n<li>Retour ou \u00e9change sous <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception de votre commande.<\/li>\n<li>Les articles doivent \u00eatre neufs, avec leurs \u00e9tiquettes et dans leur emballage d\u2019origine.<\/li>\n<li>Les frais de retour sont \u00e0 votre charge, sauf si nous confirmons que l\u2019article est d\u00e9fectueux.<\/li>\n<li>Les remboursements sont trait\u00e9s sous <strong>7 jours ouvr\u00e9s<\/strong> apr\u00e8s r\u00e9ception de votre colis dans notre entrep\u00f4t ; les \u00e9changes sous 1 \u00e0 2 jours ouvr\u00e9s.<\/li>\n<li>Les articles en d\u00e9stockage ne sont ni repris ni \u00e9chang\u00e9s.<\/li>\n<\/ul>\n<\/div>\n<h3 id=\"comment-retourner\">Comment retourner ou \u00e9changer un article<\/h3>\n<ol class=\"sl-steps\">\n<li><strong>Envoyez le formulaire de retour.<\/strong> Remplissez le formulaire ci-dessous avec votre num\u00e9ro de commande, les articles retourn\u00e9s, si vous souhaitez un remboursement ou un \u00e9change (et la nouvelle taille) et le motif. Choisissez l&rsquo;entrep\u00f4t vers lequel vous exp\u00e9dierez. Si votre article est d\u00e9fectueux, incorrect ou endommag\u00e9, envoyez des photos du probl\u00e8me par e-mail et attendez notre r\u00e9ponse avant de l&rsquo;exp\u00e9dier.<\/li>\n<li><strong>Pr\u00e9parez votre colis.<\/strong> \u00c9crivez votre nom et votre num\u00e9ro de commande sur une note et glissez-la dans le colis. Les articles doivent \u00eatre neufs, avec toutes leurs \u00e9tiquettes, dans leur emballage d&rsquo;origine.<\/li>\n<li><strong>Exp\u00e9diez-le avec suivi.<\/strong> Envoyez-le \u00e0 l&rsquo;adresse de retour indiqu\u00e9e dans votre e-mail de confirmation avec un service de livraison suivi, puis r\u00e9pondez \u00e0 cet e-mail en indiquant le transporteur et le num\u00e9ro de suivi.<\/li>\n<li><strong>Nous traitons votre retour.<\/strong> Le remboursement est effectu\u00e9 sur votre moyen de paiement d\u2019origine sous 7 jours ouvr\u00e9s apr\u00e8s r\u00e9ception du colis ; les \u00e9changes sont exp\u00e9di\u00e9s sous 1 \u00e0 2 jours ouvr\u00e9s.<\/li>\n<\/ol>\n<p class=\"sl-download\"><a href=\"#titre-du-formulaire-de-retour\" rel=\"noopener\">D\u00e9marrer un retour<\/a><\/p>\n<div class=\"sl-fault\"><strong>Article d\u00e9fectueux, erron\u00e9 ou endommag\u00e9 ?<\/strong> Ne l&rsquo;exp\u00e9diez pas tout de suite. Envoyez le formulaire ci-dessous, puis envoyez des photos du probl\u00e8me \u00e0 <a href=\"mailto:orders@stormlinegear.com\">orders@stormlinegear.com<\/a> en indiquant votre num\u00e9ro de commande. Nous les examinerons et vous enverrons les instructions, afin que vous n&rsquo;ayez pas \u00e0 payer de frais de port pour un retour que nous devrions prendre en charge.<\/div>\n<\/div>\n<div>\n<div class=\"sl-returns\">\n<h3 id=\"titre-du-formulaire-de-retour\">Formulaire de retour<\/h3>\n<\/div>\n<div class=\"sl-returns\">\n<div id=\"return-form\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"56366\" class=\"elementor elementor-56366\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58b32a70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58b32a70\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b852ea0\" data-id=\"3b852ea0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3788555b elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"3788555b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"returns_form_fr\" name=\"Returns Form\" aria-label=\"Returns Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"56366\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"3788555b\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Retours et \u00e9changes | Stormline\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"56219\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_9052c23 elementor-col-100\">\n\t\t\t\t\t<strong>Votre commande<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-order_number elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_number\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[order_number]\" id=\"form-field-order_number\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"ex. 12345\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-order_date elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_date\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate de commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[order_date]\" id=\"form-field-order_date\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d21c51b elementor-col-100\">\n\t\t\t\t\t<strong>Contact<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-full_name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-full_name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom et pr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[full_name]\" id=\"form-field-full_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Utilisez l&#039;adresse e-mail de votre commande.\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Seuls les caract\u00e8res de num\u00e9ros de t\u00e9l\u00e9phone (#, -, *, etc.) sont accept\u00e9s.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-from_address elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-from_address\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse de retour\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[from_address]\" id=\"form-field-from_address\" rows=\"3\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-country elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-country\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPays\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[country]\" id=\"form-field-country\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u00c9tats-Unis\">\u00c9tats-Unis<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Canada\">Canada<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Royaume-Uni\">Royaume-Uni<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Irlande\">Irlande<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre pays de l&#039;UE\">Autre pays de l&#039;UE<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Australie\">Australie<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Nouvelle-Z\u00e9lande\">Nouvelle-Z\u00e9lande<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre\">Autre<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d466204 elementor-col-100\">\n\t\t\t\t\t<strong>Entrep\u00f4t<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-warehouse elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-warehouse\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRetour \u00e0\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[warehouse]\" id=\"form-field-warehouse\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stormline, C\/O Shipmate Fulfillment, 4400 Griscom Street, Philadelphia, PA 19124, United States\">\u00c9tats-Unis<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stormline, C\/O Mathers Freight, 165 Burbridge Avenue, Dartmouth, NS B3B 0G6, Canada\">Canada<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stormline, C\/- Choice Fulfilment, Airport Business Centre, Rear Loading Bay, 10 Thornbury Road, Estover, Plymouth PL6 7PP, United Kingdom\">Royaume-Uni<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stormline, C\/- Upotek, Raina Street 37, LV-5120 Plavinas, Latvia\">Europe et Irlande<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stormline, C\/- McHugh and Eastwood (Aust) Pty Ltd, 9 Fellowes Court, Tullamarine, VIC 3043, Australia\">Australie<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stormline, 15 Teviot Street, Invercargill 9812, New Zealand\">Nouvelle-Z\u00e9lande<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7ade304 elementor-col-100\">\n\t\t\t\t\t<strong>Article 1<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item1_product elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item1_product\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom ou code du produit\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item1_product]\" id=\"form-field-item1_product\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"ex. Pantalon \u00e0 bavette professionnel, SL-123\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item1_size elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item1_size\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTaille\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item1_size]\" id=\"form-field-item1_size\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-item1_qty elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item1_qty\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuantit\u00e9\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[item1_qty]\" id=\"form-field-item1_qty\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" min=\"1\" max=\"20\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-item1_action elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item1_action\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRemboursement ou \u00e9change\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Refund\" id=\"form-field-item1_action-0\" name=\"form_fields[item1_action]\" required=\"required\"> <label for=\"form-field-item1_action-0\">Remboursement<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Exchange\" id=\"form-field-item1_action-1\" name=\"form_fields[item1_action]\" required=\"required\"> <label for=\"form-field-item1_action-1\">\u00c9change<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item1_new_size elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item1_new_size\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNouvelle taille (m\u00eame produit uniquement, selon disponibilit\u00e9)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item1_new_size]\" id=\"form-field-item1_new_size\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-item1_reason elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item1_reason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRaison\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[item1_reason]\" id=\"form-field-item1_reason\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"1\">1 - Ne correspond pas \u00e0 l&#039;image sur le site<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2\">2 - J&#039;ai command\u00e9 plusieurs tailles<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"3\">3 - Arriv\u00e9 trop tard<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"4\">4 - Mauvaise qualit\u00e9 ou d\u00e9fectueux<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"5\">5 - La taille ne convient pas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"6\">6 - Ne me pla\u00eet pas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"7\">7 - Article incorrect re\u00e7u<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"8\">8 - Colis endommag\u00e9 \u00e0 la r\u00e9ception<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-add_another_item elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Ajouter un autre article\" id=\"form-field-add_another_item-0\" name=\"form_fields[add_another_item]\"> <label for=\"form-field-add_another_item-0\">Ajouter un autre article<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_5a45664 elementor-col-100\">\n\t\t\t\t\t<strong>Article 2<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item2_product elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item2_product\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom ou code du produit\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item2_product]\" id=\"form-field-item2_product\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"ex. Pantalon \u00e0 bavette professionnel, SL-123\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item2_size elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item2_size\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTaille\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item2_size]\" id=\"form-field-item2_size\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-item2_qty elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item2_qty\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuantit\u00e9\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[item2_qty]\" id=\"form-field-item2_qty\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" min=\"1\" max=\"20\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-item2_action elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item2_action\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRemboursement ou \u00e9change\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Refund\" id=\"form-field-item2_action-0\" name=\"form_fields[item2_action]\"> <label for=\"form-field-item2_action-0\">Remboursement<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Exchange\" id=\"form-field-item2_action-1\" name=\"form_fields[item2_action]\"> <label for=\"form-field-item2_action-1\">\u00c9change<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item2_new_size elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item2_new_size\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNouvelle taille (m\u00eame produit uniquement, selon disponibilit\u00e9)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item2_new_size]\" id=\"form-field-item2_new_size\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-item2_reason elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item2_reason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRaison\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[item2_reason]\" id=\"form-field-item2_reason\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"1\">1 - Ne correspond pas \u00e0 l&#039;image sur le site<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2\">2 - J&#039;ai command\u00e9 plusieurs tailles<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"3\">3 - Arriv\u00e9 trop tard<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"4\">4 - Mauvaise qualit\u00e9 ou d\u00e9fectueux<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"5\">5 - La taille ne convient pas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"6\">6 - Ne me pla\u00eet pas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"7\">7 - Article incorrect re\u00e7u<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"8\">8 - Colis endommag\u00e9 \u00e0 la r\u00e9ception<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-add_third_item elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Ajouter un troisi\u00e8me article\" id=\"form-field-add_third_item-0\" name=\"form_fields[add_third_item]\"> <label for=\"form-field-add_third_item-0\">Ajouter un troisi\u00e8me article<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7eb05b8 elementor-col-100\">\n\t\t\t\t\t<strong>Article 3<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item3_product elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item3_product\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom ou code du produit\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item3_product]\" id=\"form-field-item3_product\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"ex. Pantalon \u00e0 bavette professionnel, SL-123\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item3_size elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item3_size\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTaille\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item3_size]\" id=\"form-field-item3_size\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-item3_qty elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item3_qty\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuantit\u00e9\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[item3_qty]\" id=\"form-field-item3_qty\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" min=\"1\" max=\"20\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-item3_action elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item3_action\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRemboursement ou \u00e9change\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Refund\" id=\"form-field-item3_action-0\" name=\"form_fields[item3_action]\"> <label for=\"form-field-item3_action-0\">Remboursement<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Exchange\" id=\"form-field-item3_action-1\" name=\"form_fields[item3_action]\"> <label for=\"form-field-item3_action-1\">\u00c9change<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-item3_new_size elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item3_new_size\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNouvelle taille (m\u00eame produit uniquement, selon disponibilit\u00e9)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[item3_new_size]\" id=\"form-field-item3_new_size\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-item3_reason elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-item3_reason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRaison\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[item3_reason]\" id=\"form-field-item3_reason\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"1\">1 - Ne correspond pas \u00e0 l&#039;image sur le site<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2\">2 - J&#039;ai command\u00e9 plusieurs tailles<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"3\">3 - Arriv\u00e9 trop tard<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"4\">4 - Mauvaise qualit\u00e9 ou d\u00e9fectueux<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"5\">5 - La taille ne convient pas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"6\">6 - Ne me pla\u00eet pas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"7\">7 - Article incorrect re\u00e7u<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"8\">8 - Colis endommag\u00e9 \u00e0 la r\u00e9ception<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_e61638d elementor-col-100\">\n\t\t\t\t\t<strong>D\u00e9tails<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-comments elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-comments\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCommentaires\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[comments]\" id=\"form-field-comments\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_1c5a37e elementor-col-100\">\n\t\t\t\t\t<strong>D\u00e9clarations<\/strong>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-declaration_1 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-declaration_1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tJe confirme que :\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[declaration_1]\" id=\"form-field-declaration_1\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-declaration_1\">Les articles sont neufs, non lav\u00e9s et avec leurs \u00e9tiquettes (sauf en cas de d\u00e9faut).<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-declaration_2 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[declaration_2]\" id=\"form-field-declaration_2\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-declaration_2\">J'utiliserai un service d'envoi suivi \u00e0 mes frais, sauf si Stormline confirme un d\u00e9faut.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-declaration_3 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[declaration_3]\" id=\"form-field-declaration_3\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-declaration_3\">J'ai lu la <a href=\"#conditions\" rel=\"noopener\">politique de retour<\/a>.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[hp]\" id=\"form-field-hp\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-recaptcha_v3 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-recaptcha_v3\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdWmuMtAAAAAEB5MsmfOXBovjaGZ8UCjlfHzm54\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div>\n<div class=\"sl-returns\">\n<h3 id=\"adresses-de-retour\">Adresses de retour<\/h3>\n<p>Choisissez l\u2019adresse correspondant \u00e0 la r\u00e9gion depuis laquelle vous effectuez le retour.<\/p>\n<details>\n<summary>\u00c9tats-Unis<\/summary>\n<div>\n<address>Stormline<br \/>\nC\/O Shipmate Fulfillment<br \/>\n4400 Griscom Street<br \/>\nPhiladelphia, PA 19124<br \/>\n\u00c9TATS-UNIS<\/address>\n<\/div>\n<\/details>\n<details>\n<summary>Canada<\/summary>\n<div>\n<address>Stormline<br \/>\nC\/O Mathers Freight<br \/>\n165 Burbridge Avenue<br \/>\nDartmouth, NS B3B 0G6<br \/>\nCANADA<\/address>\n<\/div>\n<\/details>\n<details>\n<summary>Royaume-Uni<\/summary>\n<div>\n<address>Stormline<br \/>\nC\/- Choice Fulfilment<br \/>\nAirport Business Centre, Rear Loading Bay, 10 Thornbury Road<br \/>\nEstover, Plymouth PL6 7PP<br \/>\nROYAUME-UNI<\/address>\n<\/div>\n<\/details>\n<details>\n<summary>Europe et Irlande<\/summary>\n<div>\n<address>Stormline (C\/- Upotek)<br \/>\nRaina Street 37<br \/>\nLV-5120 Plavinas<br \/>\nLETTONIE<\/address>\n<\/div>\n<\/details>\n<details>\n<summary>Australie<\/summary>\n<div>\n<address>Stormline<br \/>\nC\/- McHugh and Eastwood (Aust) Pty Ltd<br \/>\n9 Fellowes Court<br \/>\nTullamarine, VIC 3043<br \/>\nAUSTRALIE<\/address>\n<\/div>\n<\/details>\n<details>\n<summary>Nouvelle-Z\u00e9lande<\/summary>\n<div>\n<address>Stormline<br \/>\n15 Teviot Street<br \/>\nInvercargill 9812<br \/>\nNOUVELLE-Z\u00c9LANDE<\/address>\n<\/div>\n<\/details>\n<p>L\u2019article reste sous votre responsabilit\u00e9 jusqu\u2019\u00e0 sa r\u00e9ception par nos soins. Nous vous recommandons un service d\u2019envoi assur\u00e9 et suivi : nous travaillons avec des entrep\u00f4ts tiers dans certains pays et risquons de ne pas pouvoir localiser votre colis sans num\u00e9ro de suivi.<\/p>\n<h3 id=\"questions-frequentes\">Questions fr\u00e9quentes<\/h3>\n<details>\n<summary>Quand serai-je rembours\u00e9 ?<\/summary>\n<div>\n<p>Sous 7 jours ouvr\u00e9s apr\u00e8s r\u00e9ception de votre retour dans notre entrep\u00f4t. Le remboursement est effectu\u00e9 par le m\u00eame moyen de paiement que votre commande (carte bancaire ou PayPal).<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Qui paie les frais de retour ?<\/summary>\n<div>\n<p>Vous, sauf si nous confirmons que l\u2019article est d\u00e9fectueux. Si vous pensez que votre article est d\u00e9fectueux, erron\u00e9 ou endommag\u00e9, envoyez-nous une photo avant de l\u2019exp\u00e9dier.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>J\u2019ai achet\u00e9 un article Stormline en magasin ou sur un autre site<\/summary>\n<div>\n<p>Merci de le retourner au magasin ou au site aupr\u00e8s duquel vous l\u2019avez achet\u00e9. Sa politique de retour peut \u00eatre diff\u00e9rente de la n\u00f4tre.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Je l\u2019ai achet\u00e9 comme cadeau de No\u00ebl<\/summary>\n<div>\n<p>Pour les articles achet\u00e9s entre le 9 d\u00e9cembre et le 6 janvier, nous prolongeons le d\u00e9lai de retour de 14 jours de 10 jours suppl\u00e9mentaires.<\/p>\n<\/div>\n<\/details>\n<h3 id=\"conditions\">Conditions de retour et garantie<\/h3>\n<details>\n<summary>Politique de retour et d\u2019\u00e9change sous 14 jours<\/summary>\n<div>\n<p>Nous proposons un remboursement ou un \u00e9change sur la plupart des achats, \u00e0 condition que les articles soient retourn\u00e9s dans l\u2019\u00e9tat o\u00f9 ils ont \u00e9t\u00e9 vendus, dans un d\u00e9lai de 14 jours \u00e0 compter du lendemain de leur r\u00e9ception.<\/p>\n<p>Quel que soit le motif du retour, les articles doivent nous \u00eatre renvoy\u00e9s intacts, en bon \u00e9tat et dans leur emballage d\u2019origine. Vous ne devez retirer aucune \u00e9tiquette de s\u00e9curit\u00e9 ou autre. Lors de l\u2019essayage des v\u00eatements, veuillez manipuler le produit avec soin. Nous ne pourrons pas accepter le retour d\u2019un article s\u2019il appara\u00eet que ces instructions n\u2019ont pas \u00e9t\u00e9 respect\u00e9es.<\/p>\n<p>Les remboursements sont effectu\u00e9s par le moyen de paiement utilis\u00e9 lors de l\u2019achat (carte bancaire ou PayPal). Ils sont trait\u00e9s sous 7 jours ouvr\u00e9s apr\u00e8s r\u00e9ception de l\u2019article dans notre entrep\u00f4t. Les \u00e9changes sont trait\u00e9s sous 1 \u00e0 2 jours ouvr\u00e9s apr\u00e8s r\u00e9ception dans notre entrep\u00f4t.<\/p>\n<p>Les v\u00eatements achet\u00e9s aupr\u00e8s d\u2019un revendeur Stormline ou sur un autre site doivent \u00eatre retourn\u00e9s \u00e0 ce m\u00eame magasin ou \u00e0 cette m\u00eame entreprise. Des conditions de retour ou d\u2019\u00e9change diff\u00e9rentes peuvent s\u2019appliquer.<\/p>\n<p>P\u00e9riode des f\u00eates : pendant la p\u00e9riode de No\u00ebl, nous prolongeons \u00e0 notre discr\u00e9tion le d\u00e9lai de retour de 14 jours de 10 jours suppl\u00e9mentaires pour les articles achet\u00e9s entre le 9 d\u00e9cembre et le 6 janvier.<\/p>\n<p><strong>Veuillez noter que les articles en d\u00e9stockage ne sont ni remboursables, ni repris, ni \u00e9changeables.<\/strong><\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Proc\u00e9dure de retour et d\u2019\u00e9change<\/summary>\n<div>\n<p>Les frais d\u2019exp\u00e9dition des retours et des \u00e9changes sont \u00e0 la charge du client, sauf si nous confirmons que les articles sont d\u00e9fectueux.<\/p>\n<p>Apr\u00e8s inspection, tout article retourn\u00e9 dans un \u00e9tat ne permettant pas sa revente, sans son emballage d\u2019origine ou avec des pi\u00e8ces manquantes ou endommag\u00e9es pourra se voir refuser le remboursement, et des frais de remise en stock pourront \u00eatre appliqu\u00e9s \u00e0 la discr\u00e9tion de Stormline.<\/p>\n<p>Vous devez nous communiquer le num\u00e9ro de suivi de tous les retours et \u00e9changes : nous travaillons avec des entrep\u00f4ts tiers dans certains pays et risquons de ne pas pouvoir suivre ni enregistrer votre colis sans ces informations.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Garantie<\/summary>\n<div>\n<p>Stormline est fier de fabriquer des v\u00eatements d\u2019une qualit\u00e9 de premier plan. Nos v\u00eatements de pluie int\u00e8grent des polym\u00e8res sp\u00e9cialement formul\u00e9s dans le PVC pour r\u00e9sister aux conditions extr\u00eames de la p\u00eache et de l\u2019industrie partout dans le monde. Le tissu a \u00e9t\u00e9 sp\u00e9cialement con\u00e7u pour allier souplesse et r\u00e9sistance. Les coutures soud\u00e9es \u00e0 haute fr\u00e9quence en font un tissu 100 % imperm\u00e9able et coupe-vent.<\/p>\n<p>Nos v\u00eatements b\u00e9n\u00e9ficient d\u2019une garantie usine compl\u00e8te contre tout d\u00e9faut de fabrication pendant 30 jours \u00e0 compter de l\u2019achat (au-del\u00e0 de cette p\u00e9riode, la garantie compl\u00e8te s\u2019applique \u00e0 la discr\u00e9tion de Stormline). La garantie ne couvre pas l\u2019usure normale, les d\u00e9chirures, les accrocs ni une mauvaise utilisation.<\/p>\n<p>Stormline n\u2019utilise que des tissus de la meilleure qualit\u00e9 et apporte le plus grand soin \u00e0 la fabrication de tous ses v\u00eatements, pour vous proposer des mod\u00e8les bien con\u00e7us et fonctionnels o\u00f9 la qualit\u00e9 prime. C\u2019est pourquoi Stormline a re\u00e7u l\u2019une des plus hautes distinctions de Nouvelle-Z\u00e9lande pour ses v\u00eatements techniques de qualit\u00e9.<\/p>\n<p>Les articles d\u00e9fectueux doivent \u00eatre retourn\u00e9s \u00e0 l\u2019adresse de votre r\u00e9gion indiqu\u00e9e ci-dessus, accompagn\u00e9s d\u2019une preuve d\u2019achat ou de la date et du lieu d\u2019achat. Vous pouvez aussi envoyer une photo de la zone endommag\u00e9e et une preuve d\u2019achat \u00e0 <a href=\"mailto:sales@stormlinegear.com\">sales@stormlinegear.com<\/a>.<\/p>\n<\/div>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Retour ou \u00e9change sous 14 jours : marche \u00e0 suivre, adresse de retour la plus proche et que faire si un article Stormline est d\u00e9fectueux.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-56219","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retours et \u00e9changes | Stormline<\/title>\n<meta name=\"description\" content=\"Retour ou \u00e9change sous 14 jours : marche \u00e0 suivre, adresse de retour la plus proche et que 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