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✈ Free shipping available on all orders *(exclusions apply)

Shipping

***COVID-19 UPDATE***: Please note that due to the current restrictions in place in many countries this may affect the shipping service in your area so we are unable to guarantee delivery times in all areas at present.
 
In some instances due to stock levels we may have to ship your order from a separate location than normal. This could cause minor delays.
 
We are still operating as usual though and aim to dispatch all orders within one working day. Our warehouse or partner warehouses are all practising social distancing and following advice regarding the use of protective equipment and hand washing. 
 
We greatly appreciate your support through this difficult time and hope everyone stays safe!
STANDARD SHIPPING
LOCATIONFREE SHIPPINGCOSTSHIPPING TIMECARRIER
USA (excluding Alaska & Hawaii) & MexicoFREE over $75$9.99 under $753-5 business daysUPS / Fedex
Alaska & HawaiiNo Free Shipping AvailableUS$10 for the first item US$5 any additional item3-10 business daysUPS / Fedex
CanadaFREE over $100$20 under $1003-10 business daysCanada Post
EUFREE over €75€12 under €753-5 business daysTracked
Great Britain (excluding Highlands)FREE over £50£5.99 under £501-3 business daysHermes
Highlands, Islands of Scotland, Northern Ireland, Isle of Man & Isles of ScillyFREE over £50£5.99 under £502-3 business daysParcelforce
AustraliaFREE over $75$15 under $753-7 business daysDHL
New ZealandFREE over $75$12 Under $751-3 business daysCourier Post
Rest of WorldNo Free Shipping AvailableUS$20 for the first item US$5 any additional item3-10 business daysTracked Courier
EXPRESS SHIPPING
LOCATIONCOST (FIRST ITEM)EACH ADDITIONAL ITEMSHIPPING TIMECARRIER
USA (excluding Alaska & Hawaii) & MexicoUS$30.00US$122 business daysFedex
Alaska & HawaiiNot AvailableNot AvailableNot AvailableNot Available
CanadaCAD$65.00CAD$101 – 3 business daysPriority Post
EU€50.00 + VAT€5 +VAT1-3 business daysTNT
Great Britain (excl Highlands, Islands of Scotland, Northern Ireland, Isle of Man & Isles of Scilly)£8.00 +VAT£3.50 +VAT1 business dayDHL
Highlands, Islands of Scotland, Northern Ireland, Isle of Man & Isles of Scilly£12.00 +VAT£3.50 +VAT1 – 3 business dayPARCELFORCE 24HRS
AustraliaAUD$60.50AUD$101-5 business daysDHL
New ZealandNot AvailableNot AvailableNot AvailableNot Available
NEXT DAY SHIPPING
LOCATIONCOST (FIRST ITEM)EACH ADDITIONAL ITEMSHIPPING TIMECARRIERORDER BEFORE
Great Britain (excluding Highlands)£8.00 + VAT£3.50 +VAT1 business dayDHL11am (UK time)
      
      

Dispatch of Goods:

All parcels are dispatched within two working days. You should receive your parcel within 3-10 working days from the time you place your order. Note that at busy times (e.g. Christmas) this period may be stretched. A confirmation email will be sent on dispatch with your tracking information. If you have a prefered courier for your shipping address, please state this in your order notes and we will do our best to accomodate your request.

Next day delivery dispatch cutoff:

Cut off times for dispatching orders the same day is 11am.  After this time all next day deliveries will be dispatched the following working day.

Unable to Deliver: If a parcel is returned because goods are refused, an incorrect address is provided or goods are undeliverable due to reasons outside our control, any re-delivery will be charged at the applicable rate. Please note that if you are not home at the time of delivery and the parcel is delivered to a local access point for your collection, this will be considered a successful delivery.

International Parcels: International parcels are sent ‘delivery duty unpaid’. If there are any taxes, duties or VAT to be paid for the import of the parcel, these are at the cost of the customer. Duty, taxes and VAT differ between countries and by type of product, for further information on duties please contact your local customs office.

Rural Locations: If you are located in a rural or isolated area with limited transport or local delivery services, shipping times are provided by the carrier and are a guide only. Stormline offers NO guarantee of delivery time, including for express delivery. No refunds will be offered for express delivery if the carrier is unable to deliver within the specified timeframe.

Clearance Items: Please allow 5 – 10 working days for shipping outside the United States or Canada for all clearance stock. Please note all clearance stock are sent ‘delivery duty unpaid’. Please refer to International Parcels above.

IMPORTANT: The shipping times are provided by the carrier and are once the item ships. Whilst we make every effort to ensure orders are delivered within these time frames, they are a guide only and Stormline offers NO guarantee of delivery time.

Tax Receipts:

All orders are processed through our trading company in the United Kingdom, and as such we are unable to issue tax receipts for any country or territory other than in the United Kingdom or Europe. Items ordered within Europe are shown inclusive of VAT. A full VAT receipt will be sent to you on completion of your order.

Note regarding freight on ‘split’ orders:

Occasionally a garment you order may be on backorder for a short time. If you order multiple items, and one is on backorder, we will send the available items immediately. We will then send the backordered item to you separately as soon as they are available. In this instance you will never be charged any additional freight costs for the split delivery, Stormline will cover this additional cost.