For more information on REACH please go to this link
Buying Your Stormline Gear
All U.S. orders are fulfilled directly from our Pennsylvania warehouse for faster delivery and easier returns.
NZ/Aus – orders are fulfilled directly from our factory in Invercargill for faster delivery and easier returns.
EU – orders are fulfilled directly from our EU warehouse for faster delivery and easier returns.
UK – orders are fulfilled directly from our Plymouth warehouse for faster delivery and easier returns.
Canada – orders are fulfilled directly from our warehouse in Dartmouth, Nova Scotia for faster delivery and easier returns.
Rest of World – orders are fulfilled from the closest warehouse location
All prices shown are in the local currency of your country (or USD where we do not have a warehouse).
Payments are processed through international merchant networks (Stripe, PayPal, and Braintree).
On rare occasions, some banks or card providers may apply a foreign transaction fee, cross-border assessment fee, or international handling charge. These fees are set and collected entirely by your bank. We have no visibility of them and do not receive any portion of them.
If you’re unsure, we recommend checking with your bank before placing your order. If you have any questions about a charge on your statement, please get in touch with us directly.
Most in-stock items ship within 24 – 48 hours. Standard delivery from all locations typically arrives within 3 – 5 business days.
International shipping is available worldwide. Delivery times vary depending on destination and customs clearance.
For orders shipped to New Zealand, Australia, the UK, the EU, the US, and Canada, duties and taxes are included or not applicable. For all other destinations, orders are shipped duty unpaid and customers are responsible for any local import duties or taxes on delivery.
Please refer to our Sizing Chart Our gear is based on true sizing. We recommend wearing your normal size.
Yes. Every item undergoes professional field testing to ensure full waterproof protection in heavy weather conditions. PVC garments seams are double welded for extra durability.
Please refer to our Store locator for the nearest dealer or retailer to you. If there are no stores close to you, please feel free to buy online or contact us and we can either advise the nearest store or we could approach your local retailer to sell Stormline.
Please contact us and advise your exact requirements or apply on our B2B page.
All of our PVC fabrics are fully compliant with REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals). This is the EU regulation that controls the use of chemicals in manufacturing and the fabrics are safe for the specified type of use. For more information on REACH please go to this link
*Please note that due to commercial-in-confidence exact specifications and compositions of our PVC fabrics will not be disclosed to third parties.
Our PVC is tested* to -25°C / -13°F
*Real world performance will vary depending on the PVC thickness and external factors.
Yes, Stormline products are TAA approved.
Yes, you can. Stormline products are available to US Federal Government and other agencies that utilize GSA Advantage as a purchasing tool for their government funds.
RETURNS/EXCHANGES
If you want to return or change an item, that is not a problem. Please refer to our Returns page. We will accept returns or exchanges within 30 days of delivery. The items must be as new with tags and in their original bag.
WARRANTY
We manufacture our foul weather gear to the highest standards. In the unlikely event you have a faulty item, you have our 30 day warranty to return the rain gear for a replacement. Claims outside this period will be accepted at our discretion.
CARING FOR YOUR STORMLINE GEAR
Each garment comes with patches to use for repairs. We recommend using PVC Cement to fix the patch to the garment. PVC Cement is also ideal for any snags on material or seams. You can read our guide and watch an instructional video here.
Always follow the care symbols on the inner label when washing your jacket. It is advised that you use warm soapy water when washing your Stormline gear, rinsing thoroughly and drip drying inside out preferably. Avoid use of biological washing powders or fabric conditioners as these may leave a residue that could affect the water repellent finish.
Avoid using a commercial stain remover to erase stains. Treat your garment as directed on the care label. This method may not remove oil and grease, but using a stain-removing product or biological washing powder may cause your garment to degrade.
This will depend on the screen printer you use. We recommend using a temperature of 160 degrees celsius. Always test on a piece of PVC first though!